Privacy Policy

Privacy Policy

Drotes (“Drotes”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with bck.drotes.com or contact us directly.

What We Collect

When you visit or make a purchase from bck.drotes.com, we may collect the following information:

• Personal details (name, email, phone number, shipping/billing address)
• Payment details (processed securely via our payment providers)
• Order history and customer service interactions
• Device and browser data (IP address, cookies, site usage)

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you (order updates, support, promotions)
• Improve your shopping experience and website performance
• Detect and prevent fraud or misuse of our site

Cookies

We use cookies and similar technologies to improve site functionality, track user activity, and personalize your experience. You can disable cookies through your browser settings, but this may affect site performance.

Third-Party Services

We use trusted third-party services (e.g., payment gateways, analytics, logistics) to operate bck.drotes.com. These services only access the data necessary to perform their functions and are obligated to protect your information.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. All transactions are secured using encryption technology.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@bck.drotes.com.

Marketing

If you subscribe to our newsletter, we may send occasional updates about new drops, promotions, and brand news. You can unsubscribe at any time using the link in any email or by contacting us.

International Customers

By using bck.drotes.com, you agree to the transfer and processing of your personal data in accordance with this policy.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available at bck.drotes.com. Continued use of the site constitutes acceptance of any changes.

Contact

For any questions or concerns about your privacy, contact us at:
📧 info@bck.drotes.com
🌍 bck.drotes.com